Return Policy

At Fsplashi, we make sure every order arrives in excellent condition.

If the product arrives with a manufacturing defect, please contact us via WhatsApp within a maximum of 24 hours of receipt.

To help you quickly, please send us:
- Your name
- Phone number
- Photos or a video showing the problem

Important note:
Since the pool is a product that is inflated and used with water, we cannot replace the product after use unless the problem is clearly due to manufacturing.

Our goal is to find a fair solution and make your shopping experience comfortable and clear.